NeoSurf Casinos Australia

Aiden McMorran
July 21, 2023
neosurf casinos

Neosurf has become an important online payment method even at the casinos. You can make secure deposits instantly without revealing your credit card info or any electronic wallet with the casino. But with one big downside!

Safety and simplicity are our top priorities when we look for banking methods to settle our payments. Luckily, Australian online casino players can choose from a wide range of payment options, including those that tick these two boxes. 

A banking solution that has drawn our attention recently is NeoSurf. Its tagline goes “So Simple to Pay & Play Online”, so we had to take a closer look and see how it works. 

Interested in NeoSurf and eager to learn how this alternative payment solution works? Then, stay tuned as we are ready to share our findings, along with a list of the best NeoSurf online casinos in Australia.

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What is NeoSurf?

NeoSurf refers to a voucher you can buy with cash and use to make online payments. NS Cards France is the company behind it, based in Paris, France. Established in 2004, it was initially a local payment solution that allowed users to pay for goods and services online without sharing sensitive data. 

Obviously, it aged well, expanding to other markets, including the Land Down Under. This guide to NeoSurf casinos AUD focuses on the voucher and how to use it for online gambling.    

How Does NeoSurf Work?

Like CashtoCode, NeoSurf lets you pay by cash when playing casino games online. Vouchers can be bought at nearby outlets or online. All you need to do to complete your deposit is to enter your 10-digit pin code. So, you won’t have to reveal your credit card or banking account details.

Alternatively, you can create a NeoSurf account and fund it with vouchers. Besides, you can upload your funds to it using bank transfers or even cryptocurrencies. 

Get Your NeoSurf Voucher: Step-by-Step 

The good news is that many Australian casino sites accept NeoSurf. So, you can use it to make transactions in AUD, with no conversion fees to pay. Here are the steps to get a NeoSurf voucher:

  1. Go to the NeoSurf website and click on the Buy Voucher button.
  2. Choose whether you want to buy a voucher from the nearest outlet or online.
  3. If you opt for the former, find a local retailer using the store locator on the website.
  4. Please choose the desired voucher value and pay for it in cash.
  5. You will receive a 10-digit pin code you can use to settle online payments.

If you want to buy a voucher online, you will need a myNeoSurf account. Opening it, you will get a Personal NeoSurf Pin. To create an account, follow the steps below:

  1. Go to the NeoSurf website and click on the Sign Up button.
  2. Enter your email and create a strong password, then confirm it.
  3. Click on the Next button.
  4. On the next page, you must enter your personal and contact details. 
  5. Accept the Terms and Conditions and click the Send button to complete the procedure.

Once you have it, use your myNeoSurf account to check your active vouchers or buy new ones online.  

How to Make Online Casino Transactions with NeoSurf

With many Australian casino sites accepting NeoSurf, all you have to do is to pick one and sign up with it. Read on to find out more about the depositing process and how to settle your payments. 

NeoSurf Deposits

Once you have picked a vetted NeoSurf online casino in Australia from our list, sign up with it, log in and head to the cashier. Scroll down supported banking methods and choose NeoSurf as a means of payment. Use the pin code you have received to transfer money to your casino account. Your deposit should be processed instantly, with the money immediately ready for wagering on your favourite online casino games.    

NeoSurf Withdrawals

One of the reasons to think twice about whether you will use NeoSurf for online casino transactions is the fact that it does not support withdrawals. So, even if you make anonymous deposits, you must use your bank account, credit card or e-wallet to cash out your winnings. 

Luckily, AUD online casinos accept a variety of banking options, so you can find the one that suits you best quickly. An alternative banking solution you may consider for withdrawals is PayID

Things to Keep in Mind When Using NeoSurf Casinos

As with any other banking method, when using NeoSurf vouchers, you should be aware of a few factors that can affect your overall online casino experience. The most important ones are listed below.

NeoSurf Transaction Fees

The good news is that depositing with NeoSurf does not incur extra fees. You only need to pay the preferred value of a voucher. So, neither the NeoSurf casino nor the payment service itself will charge you a fee. 

However, if you decide to buy a voucher online using your e-wallet, for instance, you should factor in the fees. They might be charged when topping up your account. These vary from one e-wallet to another, so check which fees apply and calculate them.

NeoSurf Transaction Limits

One thing that may make you change your mind about NeoSurf is the maximum value of a single voucher. While its minimum value is $5, which is perfect for beginners, the top value sits at $100 only. So, if you are a high roller, you may need to buy several vouchers simultaneously.

Of course, you should bear in mind that the minimum and maximum deposit limits also depend on the casino you have registered with. So, find one that lets you transfer the amounts you are comfortable with.  

NeoSurf Transaction Times

You’ll love this one. NeoSurf payments are processed instantly, so you don’t have to wait for your funds to arrive. They will be available in your account and ready for wagering almost immediately. 

As we have previously stated, NeoSurf withdrawals are not possible. So, look for an alternative that smoothly and swiftly carries out your cashouts. The options for Australian players are numerous, and we have covered them all. Read our reviews to select the one that suits you best.     

Why Use NeoSurf at Online Casinos Australia

You have not yet decided whether NeoSurf vouchers are the perfect fit for you? Bear with us as we have included a list of pros and cons, summarising everything you should know about this payment solution.  

NeoSurf Pros

  • Lets you deposit without a bank account or credit card, anonymously
  • User-friendly
  • Allows you to manage your bankroll and don’t exceed your limits
  • Instant, fee-free deposits  

NeoSurf Cons

  • Can’t use it for withdrawals
  • Not the best option for high rollers
  • When purchased for cash, it takes time to travel and get a pin code 


Which payment method you will use for online gambling depends on many factors, including availability and playing style. As for NeoSurf, it is available across Australia. So, you will have no problem getting your voucher of the preferred value offline or online. 

Speaking of value, it is worth noting that options are limited. For example, if you want to deposit more than $100 at once, you must combine two or more vouchers. Hence, NeoSurf is more suitable for casual players who deposit moderate amounts. 

As previously stated, the biggest problem with NeoSurf is that you can’t use it to withdraw your winnings. So, you must come up with other ways of clearing your winnings if you get lucky. Nevertheless, NeoSurf is still worth your attention as a secure and fast payment method to transfer your funds in AUD. 

NeoSurf Casino FAQ

Here are five frequently asked questions (FAQ) about using Neosurf as a payment option in online casinos in Australia:

  • What is Neosurf, and how can I use it to deposit funds at online casinos in Australia?

    Neosurf is a prepaid payment method that allows you to purchase vouchers with a specific value. You can then use these vouchers to deposit funds at gambling venues. To use Neosurf, simply select it as a payment option at the casino’s cashier, enter the voucher code, and the deposited amount will be available for gameplay.

  • Where can I purchase Neosurf vouchers in Australia?

    Neosurf vouchers are widely available in Australia at various retail locations, including convenience stores, supermarkets, kiosks, and online resellers. You can use the Neosurf website to find the nearest location to purchase vouchers.

  • Are there any fees associated with using Neosurf at online casinos?

    Neosurf does not charge any fees for purchasing vouchers or making deposits at Australian online casinos. However, some operators may have their own deposit fees or currency conversion charges, so it’s essential to check the casino’s payment policies.

  • Can I withdraw my casino winnings using Neosurf?

    No, Neosurf is a one-way payment method, meaning you can use it to deposit funds, but you cannot withdraw your winnings back to Neosurf. You will need to choose an alternative withdrawal method, such as bank transfer or e-wallet, to cash out your winnings.

  • Is Neosurf a safe and secure payment option?

    Yes, Neosurf is considered a safe and secure payment option. Since it is a prepaid voucher, you don’t need to provide any personal or financial information when using Neosurf, which adds an extra layer of privacy and security. Additionally, Neosurf employs encryption and security measures to protect users’ transactions and information.

    Remember to use Neosurf vouchers responsibly and keep them secure, as they are similar to cash. If you have any concerns or questions about using Neosurf at a specific online casino, it’s best to reach out to the casino’s customer support for clarification. Enjoy your gaming experience at online casinos in Australia with the convenience and privacy offered by Neosurf!

    Author Aiden McMorran

    Aiden McMorran is a renowned expert in the online casino industry, hailing from Australia. With a profound understanding of the intricacies of online gambling, Aiden has established themselves as a leading authority in the field. Having spent several years immersing themselves in the dynamic world of online casinos, Aiden McMorran possesses a comprehensive knowledge of various aspects, including game mechanics, regulations, and player psychology.